Cancellations and Returns

Cancellation and Return

You can return the goods you have purchased from this website without given reason 14 days after your order. This period begins upon obtaining a receipt of this order in text form (eg as letter, fax, e-mail). The punctual dispatch of the goods or the return requirement is sufficient to meet the deadline. In any case, the return is at our expense and risk. The return or the return request must be made to:

 

Unit 9C (F), Queens Yard, White Post Lane, London E95EN

 

Returns

In the case of an effective return, the services received at both ends are to be returned and, if necessary, drawn-out uses to be issued. You do not have to pay any value for a deterioration caused by the intended use of the goods. You only have to pay the value-added tax for use if you have used the goods in a manner which goes beyond the examination of the characteristics and the functioning. “Testing the properties and functioning” means testing and testing the respective goods, as is possible and customary in the store business. Obligations to reimburse payments must be met within 30 days. The period begins for you with the dispatch of the goods or the return request, for us with the receipt.