FAQ

I can no longer log in to my account

We have revised our online shop. You have to create a new account. If you use your old email address, your new account will be automatically linked to your old...

What should I do if my product is damaged?

Please send a picture of the damaged goods and the order number to our support team. We will immediately send you a replacement or refund the amount.

How long does the Moonshine last?

Our liqueur can be kept for at least 3-5 years if the bottle is sealed. The cream varieties have a minimum shelf life of one year. What should I do...

Allergic, vegan and gluten intolerant?

All of our products, unless stated otherwise, are suitable for vegans and people with a gluten intolerance, in the process of distillation, all gluten molecules are filtered out. All of our...

How much is the shipping cost?

Standard Shipping (within Mainland UK): Orders under 2kg: £3.95 (delivered by Royal Mail) Orders over 2kg: £5.95 (delivered by Parcelforce) Orders over £70: Free delivery Shipping to Northern Ireland: Flat...

Can I track my shipment?

You will receive a shipping confirmation email as soon as your package is shipped. This email will include a tracking number, allowing you to track the delivery through the courier's...